you can try other combinations on yourself and see which ones work. In some phones, there may be other combinations like Power + Home / Power + Volume Up / Power + Volume Up and Down / etc. Removing the sd is optional.(It makes sure that the process won't delete the files there.) - Then, turn the device on by holding down the Power Button and Volume Down rocker simultaneously. (Just like when you bought it.) - You can start by powering off your device in any way you can. Hard reset will set your device to factory settings. email accounts(if there are any), cache, installed apps(not built in), settings, and files in the internal storage but it will usually keep the files stored in your external storage. If you don't have google account or data connection, this may be the only way to make your phone usable again but beware: It will DELETE ALL INFORMATION you have on your phone eg.
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